ARQ: Connecting Canada in Times of Crisis

ARQ: Connecting Canada in Times of Crisis

DAS, RF, and Small Cell Solutions

Whether it is a natural disaster, man-made catastrophe, medical problem or any other type of emergency, time is of the essence when getting in touch with the appropriate emergency personnel. Any delay or miscommunication can be life-threatening, and mobile solutions need to keep up with the growing demand for reliable wireless coverage in corporate campuses, universities, high-rises, hospitals, airports, convention centers and packed hockey arenas.

More than 70 percent of emergency calls are made from mobile phones, making it critical that calls to police, fire departments and emergency medical services connect on the first try and do not drop. ARQ’s Distributed Antenna Systems (DAS), Wi-Fi and Small Cell solutions help ensure reliability, no matter how many thousands of people are potentially using a wireless network at once. The capacity required of a wireless network is especially high in the case of an emergency, given that so many people may be trying to call out and connect to Wi-Fi at the same time.

“When thinking of the importance of strong Wi-Fi connectivity and cell reception, people’s first thought often isn’t of public safety,” said ARQ President and CEO Kunal Hinduja.“Inconsistent performance and low bandwidth can affect video streaming, sending pictures, connecting to social media and sending an essential work email – all issues that ARQ addresses with its technology. However, it’s important to keep in mind that wireless issues can also be more than an inconvenience, and that venues with poor connectivity may be putting people in danger in the case of an emergency.”

Maintaining open RF (radio frequency) communication between first responders is another component of ensuring public safety in a crisis. Imagine a natural disaster or medical crisis where emergency personnel are not able to reach each other and coordinate efforts. This not only jeopardizes the safety of those involved with the emergency, but puts emergency responders at risk as well. Through its turn-key offerings, ARQ is able to extend the range and improve the reliability of RF wireless signals.

Headquartered in California, ARQ is widely recognized for its ability to quickly and cost effectively design, deploy and manage DAS and mobile wireless network systems in Canada and worldwide. The company has completed high-profile projects including the Staples Center, popular Las Vegas resorts and convention centers and the Fort Lauderdale Airport. Additionally, its products have been indispensible for corporate campuses in Silicon Valley such as the Facebook, eBay and Yahoo! Headquarters.